About Crystal

Crystal is long established as one of the UK's leading specialist tour operators, offering 4 major products; Ski & Snowboarding, Finest, Lakes & Mountains & Family.

Crystal is run by a highly knowledgeable travel team who recognise its customers are a little more discerning. This is reflected in the way in which we shape and develop our specialist programmes in order to match the expectations of our customers.

  • Sustainable tourism

    As a travel organisation we are in the business of selling people a different environment than their day to day life. Holiday destinations are often popular because of their climate, beauty and the activities that the landscape makes possible such as sailing, skiing, hiking and biking. It is important that we consider both our home, working and destination environments in all aspects of the business.

    The Sustainable Tourism section of the website provides information about the ways in which we operate our business to support environments, communities and wildlife and helps our customers to play their part in responsible travel.

    Since 2003, Crystal has been awarded the CarbonNeutral® brand mark for their head office in Kingston and their call centre in Harlow. For this we measure our CO2 emissions, put in place a plan to reduce and that includes immediate actions to offset through forestry in Oxfordshire, waste gas power projects and energy efficient lighting in various parts of the world. Crystal is also working with The CarbonNeutral Company on an innovative programme to allow customers to take part in the CarbonNeutral® programme, offsetting the greenhouse gas emitted from their flights.

  • Crystal Ski

    Crystal are the UK’s Number One Ski Specialist, featuring 140 resorts in 14 countries worldwide, with a great range of accommodation including Chalets, Club Hotels, Apartments and Hotels. The huge variety of destinations on offer ensure that there really is a ski resort to suit everyone – from beginners on our ‘Learn to Ski’ packages, right through to intermediate and advanced skiers and boarders. Meanwhile our ‘Pepi Penguin’ kids clubs and Nanny service are sure to keep the children entertained throughout their holiday.

  • Crystal Lakes

    Crystal Lakes features a diverse range of holidays to the most beautiful regions of Europe and North America. Your holiday can be as active or as relaxing as you wish, with a huge choice of beach resorts, walking breaks, city stays, touring holidays and more.

  • Crystal Family

    The Crystal Family Brochure is a brand new addition to our holiday range and offers a ‘one stop shop’ for all your family holiday needs. The brochure offers a diverse range of year round holidays for the entire family, featuring theme parks, city breaks, activity holidays and skiing. Each of the resorts are graded for their suitability to tots, kids and teens so you can pick the perfect holiday for the entire family.

  • Crystal Finest

    Crystal – The Finest offers stylish hotels and ski chalets in Europe’s premier resorts, the perfect base for a week or two skiing. The chalets range from quaint, traditional chalets, ideal for families to large, contemporary chalets perfect for groups of skiers. At The Finest we provide exceptional service tailored to each individual’s needs. This starts from our specialist reservation team who have visited each and every chalet, through to our friendly and professional resort staff whose attention to detail will enable our guests to enjoy the perfect ski holiday.

The air holidays and flights shown are ATOL protected by the Civil Aviation Authority. Our ATOL number is ATOL 2524. ATOL Protection extends primariliy to customers who book and pay in the United Kingdom. Click on the ATOL logo if you want to know more.

Non-ATOL holiday financial protection is administered by the Federation of Tour Operators (FTO Trust Fund Limited).

Registered Office: TUI Travel House, Crawley Business Quarter, Fleming Way, Crawley, West Sussex. RH10 9QL. Registered No: 2830117. ABTA No: V0476. VAT No: 233368762.

  • ATOL Protected - ATOL Number 2524. Click on the ATOL logo if you want to know more.
  • FTO
  • International Air Transport Association.  Click on the IATA logo if you want to know more.
  • ABTA membership number V0476.  Click on the ABTA logo if you want to know more.