High scores for Chambery airport from Crystal customers last winter season

Only a few years ago, Chambéry Savoie Mont Blanc Airport celebrated the arrival of its millionth passenger and, as reported last autumn, VINCI Airports, which operates this airport on behalf of the local authorities, has started to invest 10 million euros over the period of 16 years to make its infrastructure more convenient for travellers.

Following major changes last autumn which included a revised queuing system, improved check-in facilities, reorganised passport control and security flow had a direct effect on Crystal Ski Holidays customers’ who scored their airport experience as ‘good’ or ‘excellent’.

Nicolas Pelerin, Chambéry Savoie Mont Blanc Airport Director, comments: “It was our great pleasure to welcome Crystal Ski Holidays customers in our brand new airport facilities this winter. We look forward to extend our partnership with you over the next coming winter season.”

Nial McLean, General Manager France, Switzerland and Andorra, Crystal Ski Holidays: “We always strive to improve our customers’ experience and are delighted that reviewing our flying programme coupled with the work our partners at Chambéry Savoie Mont Blanc Airport have done, has made a 10% change for the better. Together, we are now providing a good platform for a stress-free start and end to our customers’ ski holiday and will continue to improve even more in the next few years.”

For the winter season 2017/18, Crystal adds three new routes from the UK to Chambéry – DoncasterExeter and Luton– whilst supporting another of VINCI’s French Airports from Gatwick and Manchester.

END

Notes to Editors

Crystal Ski Holidays is the leading ski holiday tour operator in the UK, with more than 30 years’ experience of providing ski holidays in Europe and North America.

Crystal brings well over 30,000 British skiers to the French Alps via Chambéry Savoie airport every year with up to 20 flights once a week from 15 regional UK airports including Gatwick, Manchester, Glasgow, Bristol and Dublin. Nearly half-a-million Crystal customers have used this route since 2004.

Traffic is concentrated on weekends with more than 50 commercial flights landing and over 13,000 travellers passing through the airport creating bottlenecks for Crystal customers which have been identified and brought to the airport management’s attention.

Crystal is part of TUI UK & Ireland and TUI Group of companies, the world’s number one integrated tourism business, operating in 180 countries with 31 major source markets and over 30 million customers.

Chambéry Savoie Mont Blanc Airport is operated by VINCI Airports on behalf of the Council of Savoie. Ideally located between lake and mountains, it is the best gateway to the major ski resorts of the French Alps. In 2015,

215,000 passengers flew to the airport by the dedicated business aviation terminal, its 12 scheduled European flights and its ski charter flights operated by 20 tour-operators.

VINCI Airports, an emerging leader in the international airport sector, manages the development and operations of 34 airports: 12 in France, 10 in Portugal (including the hub of Lisbon), 3 in Cambodia, 2 in Japan, 6 in Dominican Republic and Santiago airport in Chile.

Served by more than 140 airlines, VINCI Airports’ network handle more than 100 million passengers annually and recorded a revenue in excess of € 820 million1.

Through its expertise as a comprehensive integrator and the professionalism of its 8,500 employees, VINCI Airports develops, finances, builds and operates airports, leveraging its investment capability, international network and know-how to optimize management of existing airport infrastructure, facility extensions and new construction.

 

1 2015 figures (without taking into account Chile, Japan and Dominican Republic)

More comprehensive information is available on www.chambery-airport.com and www.vinci-airports.com

Contact

Crystal Ski Holidays press office

Marion Telsnig, public relations manager

t +44 (0) 208 939 5027; marion.telsnig@tuiski.com; www.crystalski.co.uk

 

Chambery Savoie airport

Mathilde Cachart, Communications manager

Tel. +33 4 79 54 49 76 mcachart@chambery-airport.com; www.chambery-airport.com

 

Press Release archive

Subscribe to our press feed
  • For press enquiries, e-mail Marion Telsnig: marion.telsnig@tuiski.com
    Tel. 0208 939 5027

    For Crystal logo & imagery requests, please email:
    photos@tuiski.com