After graduating from the University of Surrey with a degree in German & Economics, Gemma joined Thomson holidays in 2005 on our graduate programme.  Following a number of different roles with TUI UK&I in Product planning, development and strategy, and a short stint working for TUI in China, she joined Crystal Ski Holidays as Head of Product in January 2013.  Gemma has recently returned from maternity leave and heads up the Customer Proposition team for Ski, Lakes & Mountains.

Gemma lives with her husband and young son in Wimbledon and enjoys playing tennis, baking, travelling and visiting family and friends.  Skiing is a passion, although Gemma admits she is a Fairweather Fred.